TERMS & CONDITIONS

TERMS AND CONDITIONS OF BUSINESS

Lizzie Prints and Art Matters are trading names used by Mrs Elizabeth Perkins.  The website lizzieprints.com is the online shop name used by Art Matters.

1.       Definitions

1.1   Art Matters is hereby referred to as ‘AM’.

1.2   The ‘customer(s)’ is the person, company or organisation whose order for goods or services is accepted by AM.

 2.       General

2.1          All orders placed by the customer and prepared by AM are subject to these ‘Terms and Conditions’. Quotations are valid for 30 days from the quotation date.

2.2   These Terms and Conditions apply to Retail and Wholesale customers where applicable.

 3.       Variations

 3.1   The ‘AM’ design process is one of continuous development and enhancement. Accordingly descriptions, specifications, dimensions, weights and pricing shown in Point of Sale Material, Websites and correspondence may vary without prior notice; under such circumstances the customer shall accept the goods so changed in fulfilment of the contract.

3.2   No such variation shall under any circumstances vitiate the contract.

 4.       Orders, Delivery and Payment Terms

 4.1   For new Wholesale ‘customers’ the Opening Minimum Order Value is £50.00 (net of VAT) excluding carriage. This will be invoiced on a ProForma invoice basis. Following this and subject to direct agreement with AM, all future orders will be accepted on a Credit Account basis, where payment becomes due on the 30th day following the date of invoice.

4.2   The Minimum Wholesale Standard Order Value for Greetings Cards is £80.00 (net of VAT) excluding carriage. Delivery is charged at £9.50 (net of VAT). On orders received with a value over £150.00 (net of VAT), carriage in the United Kingdom is paid by AM.

4.3   Payment is in £ Sterling only

4.4   Greetings Cards are supplied in wholesale packs of 6 cards of the same design and this is the minimum order quantity per design. Christmas Cards are supplied in wholesale packs of 5 in units of 8 packs per design. Other products are supplied as per advertised in our catalogue or website.

4.5   AM aim to dispatch within 21 days to UK and Overseas customers with an open credit account agreement or ProForma payment being received.

4.6   Overseas delivery will be charged on an individual order basis and the carriage charge will be indicated on the Order Confirmation.

4.7   Any discrepancy with the order or damage in transit must be notified within 48 hours of receipt of goods. Damaged goods must be returned to and received by AM before credit is issued.

4.8   If payment is not received on or before the due date for each payment, default interest may be charged and if charged will be payable at the rate of not less than 2% above the Bank of England base rate per month or part thereof on any balance unpaid by the due date, such interest to accrue after as well as before judgement. In addition the ‘customer’ shall be liable for all relating costs of repossession or enforcement including all ‘customer’ and ‘AM’ legal costs.

4.9   Any adjudication will be in Great Britain under British Law.

5.       Cancellation by the customer

 5.1 If the ‘customer’ wishes to return the goods ‘AM’ must be informed within 14 days of the customer receiving their goods. The ‘customer’ then has 14 days to return the goods and ‘AM’ will refund the full amount within 14 days PROVIDED THAT the goods in question are returned and in-turn received by AM in the same mint condition they were in when despatched. If the customer does not return the goods or does not pay the cost of delivery, ‘AM’ shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to the customer.

5.2 The customer must obtain a proof of postage receipt from the carrier as ‘AM’ will not be responsible for parcels that are not received or which become damaged or lost in transit.

6.       Cancellation by ‘AM’

 6.1   ‘AM’ reserve the right to decline any order to anyone at any time at our sole discretion and without reason being given.

6.2   If ‘AM’ cancel the contract the customer will be notified by e-mail, or other appropriate means, and the customer account will be credited with the sum deducted by us, as soon as possible, but in any event within 30 days of the date of order. ‘AM’ are not obliged to offer any compensation for disappointment suffered or any losses sustained.

 7.       Title and Liability

 7.1   All goods shall remain the property of ‘AM’ until the ‘customer’ has paid in full the whole of the invoiced or contract price. In the event of the customer entering Administration, Receivership or Liquidation either enforced or voluntary the insolvency managers or practitioners must be advised of the ‘customers’ full knowledge, agreement and acceptance of these terms and conditions at the time of placing their orders.

8.       Notices

 8.1   All notices from the customer to ‘AM’ must be made in writing and sent to our contact address: Art Matters, Henwood, Bethesda Street, Upper Basildon, RG8 8NU.

 9.       Intellectual Property and Copyright

 9.1   The intellectual property, copyright and design rights of ‘AM’ goods remains in total the property of ‘AM’ and according to these rights the ‘customer’ may not produce, reproduce, copy in full or part any of the ‘AM’ designs or images without prior written consent from ‘AM'.

10.   Privacy

10.1 ‘AM' data collection and storage is governed by the General Data Protection Act . 'AM' will only collect, store and use the customers personal information for specific purposes. The customer’s details remains confidential and will not be passed on to any other companies or third parties. From time to time 'AM' may email the customer details of new products or other promotions. The customer may request that their details are removed from the 'AM' mailing list at any time.

10.2 Credit Card Security: 'AM' use an independent payment service for online credit and debit card processing. 'AM' do not store any credit card information on the 'AM' website or computers. All payment information is sent to and from the payment service.

 11. Website

11.1 ‘AM’ has tried to ensure that information provided through this website is accurate; however it accepts no liability for any inaccuracies, errors or omissions in the site through technical or other reasons. 'AM' reserve the right at any time and without prior notice to make changes and corrections to the material on the site. ‘AM’ does not guarantee the functions of the site will be uninterrupted or error-free or that the site is free of harmful components. The customer will be responsible for the entire cost of all necessary servicing, repair or correction.

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